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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,633 topics in this forum

  1. My domain can't be found

    By Monkey,
    • 5 replies
    • 1.3k views

  2. PHP configuration

    By joburg,
    • 1 reply
    • 1.1k views

  3. Problem installing RedCloth rubygem

    By lfzawacki,
    • 2 replies
    • 1.5k views

  4. Account suspended

    By jarbin,
    • 4 replies
    • 1.2k views

  5. MX Entry Change?

    By yanuar,
    • 5 replies
    • 1.9k views

  6. Account Error

    By drat2000,
    • 3 replies
    • 1.1k views

  7. Problem with access to site and account

    By Gendelf,
    • 12 replies
    • 2.7k views

  8. SSL Certificate

    By Marcos,
    • 2 replies
    • 3.9k views

  9. 404 Not Found

    By irinarix,
    • 2 replies
    • 952 views

  10. Can I have my account deleted?

    By andyc,
    • 1 reply
    • 928 views

  11. Parked Domain Problem

    By Joshua,
    • 2 replies
    • 985 views

  12. Can't get Django working

    By ren,
    • 13 replies
    • 3.9k views

  13. login attempt failed

    By temple,
    • 2 replies
    • 967 views

  14. Can I have a dedicated IP?

    By Joshua,
    • 3 replies
    • 1.3k views

  15. Main Domain

    By Victor,
    • 3 replies
    • 1.4k views
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