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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9957 topics in this forum

  1. [Solved] no incoming emails from any mail - Ricky server

    By zeonsel,   
    • 1 reply
    • 1.4k views

  2. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 1.2k views

  3. Switch to python server

    By bodaciou,
    • 1 reply
    • 457 views

  4. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,   
    • 1 reply
    • 908 views

  5. [Solved] domain name removals

    By chrisohps,   
    • 1 reply
    • 471 views

  6. can i register new account?

    By penyair,
    • 1 reply
    • 1.6k views

  7. Stevie Cpanel Down

    By heycm,   
    • 1 reply
    • 3.6k views
    • jje
    • jje

  8. Please Delete Account Sagafx

    By sagafx,
    • 1 reply
    • 701 views

  9. [Solved] I failed to reset my password.

    By vaninf,
    • 1 reply
    • 837 views

  10. [Solved] Move Back To Tommy

    By trrp,
    • 1 reply
    • 749 views
    • Guest
    • Guest

  11. [Solved] Double storage request

    By bobdick2,
    • 1 reply
    • 689 views

  12. [Solved] Domains request (dramadan)

    By dramadan,
    • 1 reply
    • 615 views

  13. Add a domain please

    By swaloy,
    • 1 reply
    • 440 views

  14. [Solved] Request to add additional domain for user: strongestleo

    By strongestleo,   
    • 1 reply
    • 418 views

  15. [Solved] Delete domain.

    By gebu8f,
    • 1 reply
    • 475 views
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