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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,012 topics in this forum

  1. problem with the php version upgrade, is it possible to downgrade to php 5.2.x

    By xmroger,
    • 1 reply
    • 810 views

  2. Account Suspend

    By vasutech,
    • 0 replies
    • 681 views

  3. WordPress Installation Fail

    By dsn,
    • 2 replies
    • 817 views
    • dsn
    • dsn

  4. My account seems to disappear

    By olegme,
    • 3 replies
    • 909 views

  5. adding my own domain

    By donmc,
    • 1 reply
    • 786 views

  6. FTP address problem!

    By Estefane87,
    • 3 replies
    • 1.7k views

  7. Website not working yet?

    By Jonah,
    • 2 replies
    • 1k views

  8. Problems with PHP 5.3 upgrade

    By carnavalboquense.com.ar,
    • 1 reply
    • 751 views

  9. Account Suspended

    By DY47u,
    • 2 replies
    • 854 views

  10. main domain change

    By deni mf,
    • 7 replies
    • 1.3k views

  11. Suspended

    By Sove,
    • 5 replies
    • 1.1k views

  12. Delete my account please

    By naibed,
    • 0 replies
    • 616 views

  13. Password Reset

    By Ric,
    • 3 replies
    • 891 views

  14. Recurring 500 Internal Server Error

    By Foots Forecast,
    • 3 replies
    • 1k views

  15. Domain Name Change

    By gui7,
    • 4 replies
    • 976 views
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