Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,237 topics in this forum

  1. DNS Help

    By Tony M,
    • 2 replies
    • 1.4k views

  2. Delete please my account 1 2

    By DOG,
    • 20 replies
    • 3.9k views

  3. addon Domain problem

    By craiggrummitt,
    • 1 reply
    • 841 views

  4. Can't Receive Mail!

    By zobadof,
    • 1 reply
    • 959 views

  5. oh ...NEVERMIND

    By ssksr,
    • 0 replies
    • 457 views

  6. Cannot delete a CNAME record mail.xiahaiqu.com

    By Deng Yao,
    • 0 replies
    • 717 views

  7. Cannot login to cpanel

    By wikimara,
    • 1 reply
    • 610 views

  8. how to use heliohost with co.cc domains

    By Wong ST,
    • 3 replies
    • 1.8k views

  9. Cannot login to cpanel

    By Fang,
    • 1 reply
    • 647 views

  10. cpanel is down

    By melkin,
    • 5 replies
    • 1.5k views

  11. Account Queued

    By zobadof,
    • 1 reply
    • 936 views

  12. I can not login to cPanel

    By Anas966,
    • 1 reply
    • 646 views

  13. forgot username and password

    By vstafford,
    • 3 replies
    • 1.5k views

  14. Account Not Activated

    By zobadof,
    • 11 replies
    • 2.1k views

  15. sometimes my page doesn't load

    By totocoto,
    • 2 replies
    • 890 views
×
×
  • Create New...