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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,289 topics in this forum

  1. PHP Safe Mode

    By kjusssss,
    • 3 replies
    • 1.1k views
    • rvt
    • rvt

  2. Request for Domain change from heliohost.org to Thirdeye7.in

    By Gopinath,
    • 4 replies
    • 1.1k views

  3. Cpanel logging problem

    By Mario,
    • 3 replies
    • 1.2k views

  4. Database access denied

    By slepit,
    • 1 reply
    • 732 views

  5. renew account: pcknowledge.heliohost.org

    By software advisor henry,
    • 3 replies
    • 1.2k views

  6. upload asp page from frontpage2003

    By ncbbh4u,
    • 1 reply
    • 756 views

  7. Change Main Domain

    By Pug Village,
    • 2 replies
    • 740 views

  8. 505 Internal Server Error

    By Mghz,
    • 1 reply
    • 956 views

  9. Cannot Login (because of timeout)

    By mannyk,
    • 2 replies
    • 1.1k views

  10. addon domain help

    By m3adm,
    • 1 reply
    • 916 views

  11. Please Delete Me

    By bsp-xcd,
    • 2 replies
    • 979 views

  12. Can't login to cpanel

    By The Undertaker,
    • 4 replies
    • 959 views

  13. Problem with embedded PHP in HTML

    By Tom_K,
    • 2 replies
    • 883 views

  14. Name Servers

    By lucky1,
    • 2 replies
    • 861 views

  15. Can`t login, can`t reset password, can`t renew...

    By benoos,
    • 5 replies
    • 1.2k views
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