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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,014 topics in this forum

  1. Fantastico Problem

    By jamesshelford,
    • 4 replies
    • 1k views

  2. can't register in heliohost

    By sesionsgalegas,
    • 1 reply
    • 1.1k views

  3. I messed up my domain! (I guess)

    By ind,
    • 9 replies
    • 1.7k views

  4. No Dns and No Cpanel

    By Costas,
    • 2 replies
    • 718 views

  5. Problems with my domain

    By jammmie999,
    • 3 replies
    • 971 views

  6. Cannot log into cPanel

    By mleach,
    • 1 reply
    • 753 views

  7. Unable to access my cpanel account and domain.

    By ashishd,
    • 1 reply
    • 899 views

  8. I Can't Access cPanel

    By sheeds,
    • 1 reply
    • 541 views

  9. can't log in to cPanel

    By juaneco,
    • 1 reply
    • 620 views

  10. A couple of problems

    By Shocky,
    • 2 replies
    • 796 views

  11. Can't log in to cPanel

    By yancoko,
    • 3 replies
    • 1.3k views

  12. Can't login to cpanel

    By jccoelho99,
    • 2 replies
    • 1.2k views

  13. MySQL error

    By Wizard,
    • 1 reply
    • 815 views

  14. Can't login to cpanel

    By Itchy,
    • 1 reply
    • 606 views

  15. Cannot login to cpanel

    By kriminalas,
    • 1 reply
    • 671 views
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