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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9957 topics in this forum

  1. Delete user

    By Guest xpto4web,
    • 1 reply
    • 525 views

  2. Parked domains

    By hillax,
    • 1 reply
    • 655 views

  3. [Solved] Delete forum account

    By Guest icn,
    • 1 reply
    • 545 views

  4. Unable to login with that username..."

    By linguist,
    • 1 reply
    • 608 views

  5. [Solved] Wipe my account

    By celestatone1,
    • 1 reply
    • 460 views

  6. [Solved] Request: Add Domain coinbiscuit.com

    By oileh,   
    • 1 reply
    • 488 views

  7. [Solved] Add domain axoncorp.org.pe

    By axoncorpinstitut,   
    • 1 reply
    • 397 views

  8. Domain and hosting

    By mmaungmaung,
    • 1 reply
    • 384 views

  9. Maria DB - Remote access

    By nppd,   
    • 1 reply
    • 479 views

  10. Renew account

    By sortaloc,
    • 1 reply
    • 434 views

  11. [Solved] Remove unused domains

    By mbo,
    • 1 reply
    • 342 views

  12. [Solved] Reset Account

    By bbc,
    • 1 reply
    • 201 views

  13. Domain removal

    By akel,
    • 1 reply
    • 100 views

  14. [Solved] Can you please add following domains to my account

    By ikke,
    • 1 reply
    • 26 views

  15. Request to change main domain to a heliohost.org subdomain

    By Furluge,
    • 1 reply
    • 1.9k views
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