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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,441 topics in this forum

  1. Can I access my site before updating DNS records?

    By Matt Compton,
    • 4 replies
    • 1.3k views
    • Guest
    • Guest

  2. Account still quoued.

    By Atomix,
    • 2 replies
    • 957 views
    • Guest
    • Guest

  3. Account renewal not working

    By anonymiser,
    • 1 reply
    • 960 views

  4. Enable statistics...

    By adriantc,
    • 1 reply
    • 671 views
    • Guest
    • Guest

  5. Can access my site

    By pepitog,
    • 2 replies
    • 1.1k views
    • Guest
    • Guest

  6. Unable to UPload files on server

    By arfath khan,
    • 5 replies
    • 1.6k views
    • Guest
    • Guest

  7. Stevie or Johnny 1 2

    By FIlIPy65,
    • 16 replies
    • 3.9k views
    • jje
    • jje

  8. account queued again

    By ostv,
    • 3 replies
    • 1.3k views
    • jje
    • jje

  9. 404 Not Found

    By AraanBranco,
    • 1 reply
    • 761 views
    • jje
    • jje

  10. Help me please 1 2

    By j.k.soft,
    • 15 replies
    • 3.7k views
    • Guest
    • Guest

  11. Remove account

    By adriantc,
    • 2 replies
    • 794 views

  12. Imported SQL database not in cPanel

    By opieantc,
    • 5 replies
    • 2.6k views
    • jje
    • jje

  13. problem with word press

    By awji,
    • 4 replies
    • 981 views
    • Guest
    • Guest

  14. Server Move Requests

    By moonscapex,
    • 1 reply
    • 810 views

  15. getting often problem

    By PenTester,
    • 1 reply
    • 824 views
    • Guest
    • Guest
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