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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,711 topics in this forum

  1. Another 'Heliohost Account Queued'

    By n747mm,
    • 2 replies
    • 822 views

  2. Cant run a perl script

    By cl58,
    • 3 replies
    • 858 views

  3. i didnt get nameservers

    By Jimmy,
    • 8 replies
    • 1.3k views

  4. my host has been deleted?

    By Simone Baracchi,
    • 1 reply
    • 624 views

  5. account issue

    By IsaacZ168,
    • 2 replies
    • 759 views

  6. Help - I received an email saying "Your hosting account at HelioHost is about to expire"

    By Slick,
    • 1 reply
    • 679 views

  7. "HelioHost Account Queued"

    By halfscot,
    • 11 replies
    • 2k views

  8. Outbound Mail IP?

    By Jamesking56,
    • 1 reply
    • 1.9k views

  9. Error During Registration

    By DamegedSpy,
    • 2 replies
    • 876 views

  10. account Queued

    By igibozic,
    • 5 replies
    • 1.6k views

  11. Any problem with Heliohost Service?

    By Rick,
    • 1 reply
    • 732 views

  12. Account Queued

    By elMito,
    • 1 reply
    • 663 views

  13. How To Access cPanel?

    By U-DON,
    • 8 replies
    • 1.7k views

  14. Redirecting only with WWW

    By ASF-LWB,
    • 2 replies
    • 704 views

  15. postgre 8.1.18 didn't support data type uuid

    By jack liao,
    • 0 replies
    • 495 views
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