Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Hosting account activation issue

    By krolm,
    • 6 replies
    • 1.2k views

  2. requesting account reset

    By boreas,
    • 3 replies
    • 1k views

  3. Delete account

    By clanuis,
    • 1 reply
    • 630 views

  4. ssh cpanel

    By Dragon_Legion,
    • 1 reply
    • 811 views

  5. I can't login to my cpanel

    By rapture,
    • 1 reply
    • 790 views

  6. login failed

    By hwkoch,
    • 2 replies
    • 750 views

  7. Content deleted

    By panchito,
    • 1 reply
    • 715 views

  8. Another 'Heliohost Account Queued'

    By n747mm,
    • 2 replies
    • 801 views

  9. Cant run a perl script

    By cl58,
    • 3 replies
    • 831 views

  10. i didnt get nameservers

    By Jimmy,
    • 8 replies
    • 1.3k views

  11. my host has been deleted?

    By Simone Baracchi,
    • 1 reply
    • 608 views

  12. account issue

    By IsaacZ168,
    • 2 replies
    • 730 views

  13. Help - I received an email saying "Your hosting account at HelioHost is about to expire"

    By Slick,
    • 1 reply
    • 664 views

  14. "HelioHost Account Queued"

    By halfscot,
    • 11 replies
    • 1.9k views

  15. Outbound Mail IP?

    By Jamesking56,
    • 1 reply
    • 1.9k views
×
×
  • Create New...