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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,867 topics in this forum

  1. Main Domain Change

    By mcnovy,
    • 1 reply
    • 607 views

  2. Account Deletion Request

    By Infinaety,
    • 5 replies
    • 1.4k views

  3. change main domain name

    By Shawned,
    • 3 replies
    • 764 views

  4. SSL Problems

    By Pearl,
    • 3 replies
    • 950 views

  5. Cpanel Login Failure

    By warpdog212,
    • 2 replies
    • 851 views

  6. ftp slow

    By Facha,
    • 1 reply
    • 591 views

  7. Account not working

    By kenstaab,
    • 1 reply
    • 1.7k views

  8. Changing main domain

    By hobounce,
    • 1 reply
    • 621 views

  9. Account Deletion

    By Matt Parnell,
    • 3 replies
    • 876 views

  10. what's happened to my site

    By dppas,
    • 3 replies
    • 850 views

  11. changing of domain name

    By kccon,
    • 6 replies
    • 996 views

  12. "domain belongs to user" error

    By darina,
    • 8 replies
    • 1.3k views

  13. Account Suspended.. Please unblock

    By PryMary,
    • 2 replies
    • 672 views

  14. Login/Renew Trouble

    By mrstipe,
    • 4 replies
    • 1.3k views

  15. Email sending limit

    By Arihant,
    • 0 replies
    • 808 views
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