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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. Addon domain problem

    By dimensionofjiv,
    • 1 reply
    • 879 views

  2. Change Main Domain

    By Ryan M,
    • 0 replies
    • 511 views

  3. Username change request

    By _.-*'`'*-._,
    • 8 replies
    • 1.6k views

  4. I an't suscribe

    By pols12,
    • 1 reply
    • 777 views

  5. Main Domain Change

    By scramead,
    • 6 replies
    • 2k views

  6. Delete my account

    By Petzet,
    • 3 replies
    • 1.2k views

  7. account creation

    By led555,
    • 2 replies
    • 985 views

  8. change domain

    By team1,
    • 2 replies
    • 789 views

  9. I need to change my main domain

    By laura20,
    • 3 replies
    • 886 views

  10. my domain conflict with your system

    By heikaleng,
    • 0 replies
    • 639 views

  11. Hosting Account Installed! or not!?

    By Frederic,
    • 2 replies
    • 654 views

  12. changing domain from lonelycloud.com to lonelycloud.co.cc

    By Zihad,
    • 2 replies
    • 922 views

  13. FTP connection error

    By pajn,
    • 2 replies
    • 956 views
    • pajn
    • pajn

  14. phpmyadmin access denied

    By pravin,
    • 3 replies
    • 946 views

  15. Can't login after new registration

    By qqti,
    • 2 replies
    • 1k views
    • qqti
    • qqti
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