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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. Change Main Domain

    By Ryan M,
    • 0 replies
    • 503 views

  2. Username change request

    By _.-*'`'*-._,
    • 8 replies
    • 1.6k views

  3. I an't suscribe

    By pols12,
    • 1 reply
    • 770 views

  4. Main Domain Change

    By scramead,
    • 6 replies
    • 1.9k views

  5. Delete my account

    By Petzet,
    • 3 replies
    • 1.2k views

  6. account creation

    By led555,
    • 2 replies
    • 983 views

  7. change domain

    By team1,
    • 2 replies
    • 781 views

  8. I need to change my main domain

    By laura20,
    • 3 replies
    • 880 views

  9. my domain conflict with your system

    By heikaleng,
    • 0 replies
    • 635 views

  10. Hosting Account Installed! or not!?

    By Frederic,
    • 2 replies
    • 653 views

  11. changing domain from lonelycloud.com to lonelycloud.co.cc

    By Zihad,
    • 2 replies
    • 919 views

  12. FTP connection error

    By pajn,
    • 2 replies
    • 945 views
    • pajn
    • pajn

  13. phpmyadmin access denied

    By pravin,
    • 3 replies
    • 939 views

  14. Can't login after new registration

    By qqti,
    • 2 replies
    • 1k views
    • qqti
    • qqti

  15. I cannot login to my account

    By Chad,
    • 4 replies
    • 871 views
    • Chad
    • Chad
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