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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. I want to open my account and I want to donate, I think

    By mdjack,
    • 3 replies
    • 666 views

  2. I want to start over

    By hwalker,
    • 1 reply
    • 585 views

  3. I want to use my domain name to point to how the deployed project works

    By emma240916,
    • 1 reply
    • 376 views

  4. I want tommy server

    By Tricknoffers,
    • 3 replies
    • 809 views

  5. I would like my main domain changed

    By lucasbytegenius,
    • 2 replies
    • 1.2k views

  6. I would like to change to this Thanks

    By rokashoes,
    • 1 reply
    • 484 views

  7. I Would Like To Move From Stevie To Johnny Or Tommy

    By tpl,
    • 1 reply
    • 501 views

  8. I'm Getting An Error Trying To Connect To A Postgresql Database

    By dranser,   
    • 2 replies
    • 1.6k views

  9. I'm having a problem here the problem is: problem creating an addon domain.

    By AntisheilaPower,
    • 1 reply
    • 1.1k views

  10. I'm interested to add a custom domain in my account

    By shubokha,
    • 1 reply
    • 301 views

  11. I'm sure 500 error

    By rarescum,
    • 1 reply
    • 945 views

  12. I've started using a different host and I don't want my domain pointing to HelioHost any more.

    By Kortoworlds,
    • 2 replies
    • 1.1k views

  13. I’m trying to disable directory listing using .htaccess

    By urbanshed,
    • 2 replies
    • 432 views

  14. Icant Login To My Cpanel

    By Generall,
    • 3 replies
    • 886 views

  15. Illegal tools

    By Vennndetta,
    • 6 replies
    • 1.1k views
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