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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,258 topics in this forum

  1. [Inactive] Can't Acces To Cp, Is My Acc Suspended?

    By idegen,   
    • 1 reply
    • 703 views

  2. Website Not Working

    By kesavan,
    • 1 reply
    • 318 views

  3. [Solved] Move Account to Tommy

    By codercat,
    • 1 reply
    • 240 views

  4. Just spent 25 helions on what?

    By topgun23,
    • 1 reply
    • 1k views

  5. [Solved] What Happens With Johnny!?

    By isabsent,
    • 1 reply
    • 549 views

  6. [Solved] Can't Access Website

    By slocum,
    • 1 reply
    • 273 views

  7. [Solved] Stevie Server Offiline

    By paladox2014,
    • 1 reply
    • 233 views

  8. Request Deployment War

    By camyth7,
    • 1 reply
    • 252 views

  9. [Solved] Please delete this forum account

    By Guest ehf,
    • 1 reply
    • 294 views

  10. [Solved] My account keeps shutting for inactivity, over and over

    By esn024,
    • 1 reply
    • 390 views

  11. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 429 views

  12. heliohost.org www folder

    By ilovemywii,
    • 1 reply
    • 592 views

  13. [Solved] I Need To A Addon Domain

    By rasool21,
    • 1 reply
    • 467 views

  14. My Database Mysql Not Working

    By jazons,   
    • 1 reply
    • 665 views

  15. [Solved] Trouble With Cpanel Access Again

    By ltlt,
    • 1 reply
    • 601 views
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