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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,258 topics in this forum

  1. Account not working

    By multiofertas,
    • 1 reply
    • 3k views

  2. [Solved] Can't Retrieve My Site

    By jbirdweb,
    • 1 reply
    • 352 views

  3. [Solved] Website Not Up

    By shindeka,
    • 1 reply
    • 122 views

  4. Free Up Domain Name From Stevie

    By rsprog,
    • 1 reply
    • 293 views

  5. Will Paid Service Available

    By philip888,
    • 1 reply
    • 346 views

  6. [Solved] Heliohost Johhny - I Can't Remote Connect To Postgres

    By hostdb,
    • 1 reply
    • 339 views

  7. Can't login to my johnny CPanel

    By aperture,   
    • 1 reply
    • 800 views

  8. Can you RDP to a Lily account?

    By ChippyTech,   
    • 1 reply
    • 276 views

  9. [Solved] REQUEST TO ADD DOMAIN INFINITYHUE.US.TO

    By lagboy,
    • 1 reply
    • 132 views

  10. Stevie Down Apparently

    By Arty-fishL,   
    • 1 reply
    • 510 views

  11. Allow More Users To Use Ftp On Stevie

    By paladox2014,
    • 1 reply
    • 181 views

  12. [Solved] I No Receive Emails For Reset The Password

    By arcaudas,
    • 1 reply
    • 232 views

  13. [Solved] Phpmyadmin Does Not Connect

    By buletin_aim,   
    • 1 reply
    • 1.2k views

  14. Cannot Delete Account

    By s6vtf3sw2,
    • 1 reply
    • 429 views

  15. [Solved] Postgresql Remote Access

    By mattzg01,
    • 1 reply
    • 238 views
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