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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,252 topics in this forum

  1. Cpanel Upgrade

    By khokho,
    • 1 reply
    • 226 views

  2. Invalid Password

    By andydunn,
    • 2 replies
    • 226 views

  3. [Solved] Area51 Accounts

    By Ice IT Support,
    • 0 replies
    • 226 views

  4. [Solved] Confused About What Has Happened To My Website.

    By user123,   
    • 1 reply
    • 226 views

  5. [Solved] Permission denied on non public schema

    By styxdb,
    • 0 replies
    • 226 views

  6. [Solved] Lily account request

    By dawid8,
    • 3 replies
    • 225 views

  7. [Solved] Coming back to Heliohost, for now.

    By Guest snowm,
    • 1 reply
    • 225 views

  8. [Solved] How To Change My Domain

    By loplop,
    • 1 reply
    • 225 views

  9. [Solved] Deploy War

    By akik,
    • 1 reply
    • 225 views

  10. [Solved] The Website Is Always Redirected To The Page Is Suspended, While The Website Active ?

    By sosmed,
    • 0 replies
    • 224 views

  11. Mysql Connection Problem

    By muzamil,   
    • 0 replies
    • 224 views

  12. [Solved] please reset my plesk password

    By atesin,
    • 1 reply
    • 224 views

  13. REDIS CACHE

    By onesmusmuriithi,
    • 1 reply
    • 224 views

  14. [Solved] Adding a new website/domain

    By bpthecodeman,
    • 4 replies
    • 224 views

  15. openvms.eu.org - domain add request

    By ballagyr,
    • 4 replies
    • 224 views
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