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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. Donation missed

    By tdarkwik,
    • 1 reply
    • 671 views

  2. requesting backup/reset

    By davincee,
    • 1 reply
    • 559 views

  3. [Solved] Start over

    By guessthecase501,
    • 1 reply
    • 576 views

  4. [Solved] Change domain

    By zhanang19,
    • 1 reply
    • 374 views

  5. my site 'cyberpeng.heliohost.org' is down, please help

    By Guest cyberpeng,
    • 1 reply
    • 867 views

  6. Problem Reseting Password

    By VHDL,
    • 1 reply
    • 789 views

  7. [Solved] please do not suspend me again

    By djamell,
    • 1 reply
    • 783 views

  8. [Solved] CHANGE DOMAIN NAME

    By govtexam,
    • 1 reply
    • 688 views

  9. [Solved] Start Over operarioribeiro

    By operarioribeiro,
    • 1 reply
    • 361 views

  10. [Solved] Request to get my account deleted

    By Guest coderlotl,
    • 1 reply
    • 404 views

  11. [Solved] Request to Add a Subdomain

    By fady,
    • 1 reply
    • 941 views

  12. DNS record

    By mohdikram465,
    • 1 reply
    • 181 views

  13. [Solved] Add domain

    By shree21,
    • 1 reply
    • 147 views

  14. [ACCEPTED] Request for custom ad-placement

    By clinical,
    • 1 reply
    • 1.5k views

  15. Account not yet activated...

    By Shifter,
    • 1 reply
    • 1.1k views
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