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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Help with MySQL on cpanel

    By Lainey,
    • 9 replies
    • 3.6k views
    • Guest
    • Guest

  2. i have accidentally deleted the public_html folder

    By arfath khan,
    • 7 replies
    • 1.9k views

  3. Still can't login

    By Styles2304,
    • 7 replies
    • 1.9k views
    • jje
    • jje

  4. Site down for days

    By samus,
    • 11 replies
    • 2.8k views
    • jje
    • jje

  5. Deleted 'www' contents 1 2

    By mhcode,
    • 17 replies
    • 2.9k views
    • Guest
    • Guest

  6. Request to change Main Domain Name

    By Lainey,
    • 3 replies
    • 976 views

  7. Can't Log-In

    By ashbow97,
    • 1 reply
    • 684 views
    • jje
    • jje

  8. Error with session_start()

    By aztech,
    • 6 replies
    • 1.5k views

  9. [RESOLVED] a or cname record for domain from my nameserver

    By s5ent,
    • 7 replies
    • 3k views

  10. my site is not opening

    By temp power,
    • 3 replies
    • 1.3k views

  11. Slow and unstable connection

    By On Freund,
    • 12 replies
    • 2.2k views

  12. Website queued and unable to login for 14 days now

    By ec-data,
    • 4 replies
    • 1.3k views
    • Guest
    • Guest

  13. Change of domain requested

    By oxworth,
    • 6 replies
    • 1.6k views

  14. Unable to Restore MYSQL Backups

    By Infinaety,
    • 4 replies
    • 1.4k views

  15. CPanel busy

    By Guest xaav,
    • 3 replies
    • 1.1k views
    • Guest
    • Guest
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