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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,892 topics in this forum

  1. [Solved] Can't Find Shell Access

    By friedkentang,
    • 3 replies
    • 801 views

  2. [Solved] Problem With Reset Password

    By YDu8VchU,
    • 2 replies
    • 521 views

  3. [Solved] Internal Server Error Last Hours

    By toxicious,
    • 4 replies
    • 1.1k views

  4. [Solved] Parked Domain Error

    By amansubhan,   
    • 2 replies
    • 973 views

  5. [Solved] Problem With Account Creation

    By dmonde,
    • 3 replies
    • 645 views

  6. [Solved] Please Cancel New Hosting Account

    By fietser,   
    • 3 replies
    • 598 views

  7. [Solved] Have Trouble Acessing Cpanel And My Site Is Down

    By jmyers12,
    • 1 reply
    • 472 views

  8. [Solved] Team Haxorsistz?

    By Pasarel,
    • 3 replies
    • 1.6k views

  9. [Solved] Heliohost Account Error - A Dns Entry Already Exists

    By Sai,
    • 1 reply
    • 525 views

  10. [Solved] Problem With Parking Domain

    By havaye_taze,
    • 2 replies
    • 608 views

  11. [Solved] Php Mail Troubles

    By Pol,
    • 12 replies
    • 1.8k views
    • Pol
    • Pol

  12. [Solved] Addon Domains 0/0, Can't Add Domain!

    By infoharv,
    • 4 replies
    • 752 views

  13. [Solved] Dedicated Ip

    By pdfs30,   
    • 5 replies
    • 879 views

  14. [Solved] Lost Cpanel Password

    By croton,
    • 1 reply
    • 477 views

  15. [Solved] Mysql Server Has Been Offline For At Least 7 Hours

    By gacanepa,   
    • 2 replies
    • 810 views
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