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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. File Path On Linux Host

    By thakurs,   
    • 3 replies
    • 1.3k views

  2. File Permissions

    By daskunk,
    • 3 replies
    • 1.1k views

  3. File type restrictions

    By JcX,
    • 7 replies
    • 3.3k views

  4. File_Get_Contents() Not Working

    By mrj,
    • 6 replies
    • 2.8k views

  5. Filezilla Can't Connect 1 2 3

    By robev,
    • 38 replies
    • 19k views

  6. Filezilla failing to connect to FTP

    By khallows,
    • 7 replies
    • 17.6k views
    • jje
    • jje

  7. Filezilla Ftp Causes Brute Force Errors

    By viclou,   
    • 0 replies
    • 1.3k views

  8. Filezilla Says Connection Timed Out, Can't Update Site.

    By lilychan,
    • 10 replies
    • 1.5k views

  9. Final Questions 1 2

    By HerLoss,
    • 18 replies
    • 6.4k views

  10. Finfo Errors

    By MDCode,
    • 4 replies
    • 1.1k views

  11. Firewall Block..

    By skullys,
    • 4 replies
    • 828 views

  12. Firewall Block...

    By skullys,
    • 1 reply
    • 540 views

  13. First time in VPS

    By ballagyr,
    • 11 replies
    • 3.8k views

  14. fix on php.ini needed

    By andrfkr,
    • 0 replies
    • 1k views

  15. flask

    By divibml,
    • 1 reply
    • 396 views
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