Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10096 topics in this forum

  1. [Solved] Domain addition + deletion request.

    By vivekrajan007,
    • 1 reply
    • 343 views

  2. [Solved] Main domain change for my account

    By mozonod,
    • 1 reply
    • 267 views

  3. [ACCEPTED] Ad placement request

    By bann3d,
    • 1 reply
    • 1.3k views

  4. [Solved] Re-add domain after rebuild

    By hestia66,
    • 1 reply
    • 129 views

  5. Ads for my site

    By Ch33se H4ck3r,
    • 1 reply
    • 1.4k views

  6. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 499 views

  7. [Solved] Php 5.6

    By metaflox,
    • 1 reply
    • 530 views

  8. [Solved] main domain change

    By tristano,
    • 1 reply
    • 743 views

  9. [Solved] New domain

    By mcstar1982,
    • 1 reply
    • 547 views

  10. Mail service: Disabled incomming

    By tprudolf,
    • 1 reply
    • 462 views

  11. Can not remove open_basedir restrictions

    By msbsurfi,
    • 1 reply
    • 482 views

  12. [Solved] Fix DNS and add Domain

    By praveenkumarxol,
    • 1 reply
    • 126 views

  13. Delete my account

    By esay,
    • 1 reply
    • 1.4k views

  14. Can't Access To Cpanel And Phpmyadmin

    By To175,
    • 1 reply
    • 638 views

  15. [Solved] Internal Server Error

    By mazyoga,
    • 1 reply
    • 406 views
×
×
  • Create New...