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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. account suspended help please!

    By stergos,
    • 7 replies
    • 1.6k views

  2. AOL Email issues

    By mirG,
    • 12 replies
    • 2.1k views
    • Guest
    • Guest

  3. Unable to add group error

    By atyler,
    • 5 replies
    • 1k views

  4. Reset Password NOT Working

    By aniroy1986,
    • 1 reply
    • 561 views

  5. Is jsp enabled on my account?

    By Shubham Mehrotra,
    • 5 replies
    • 1.4k views

  6. Account suspended

    By zizuno,
    • 3 replies
    • 856 views

  7. Cannot access webdisk

    By Olego2,
    • 4 replies
    • 982 views

  8. Cannot Register: Hosting account has encountered an error.

    By jagzjagz,
    • 6 replies
    • 1.4k views

  9. Website will not display/no access to cpanel

    By tenboutique,
    • 5 replies
    • 1.1k views
    • Guest
    • Guest

  10. My website gone? [Don't close my thread!]

    By KongCH,
    • 8 replies
    • 1.7k views
    • Guest
    • Guest

  11. Domain Change

    By mirG,
    • 3 replies
    • 896 views
    • Guest
    • Guest

  12. Please renew my account

    By BHATTI,
    • 1 reply
    • 499 views
    • Guest
    • Guest

  13. Back to queue?

    By Secretmapper,
    • 5 replies
    • 959 views

  14. I don't know if this is a hack or not... It seems to be one...

    By Hikari-P,
    • 2 replies
    • 1.4k views
    • Guest
    • Guest

  15. SMF Using webinstall.php

    By Darxin,
    • 1 reply
    • 872 views
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