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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,733 topics in this forum

  1. Account not working

    By multiofertas,
    • 1 reply
    • 3.1k views
    • Guest
    • Guest

  2. Not authoritative parked domain

    By Landon,
    • 7 replies
    • 1.5k views
    • Guest
    • Guest

  3. Ioncube Loader Install

    By cobalt14,
    • 14 replies
    • 2.9k views

  4. Cannot send email through smtp

    By HPLife,
    • 1 reply
    • 924 views
    • Guest
    • Guest

  5. Cannot Create Account

    By Dasaru,
    • 2 replies
    • 844 views

  6. Problem with remote MYSQL connection 1 2

    By decho,
    • 15 replies
    • 6.5k views
    • Guest
    • Guest

  7. Email problem

    By lwk,
    • 3 replies
    • 694 views
    • Guest
    • Guest

  8. Delete my Account please

    By stergos,
    • 3 replies
    • 1.2k views
    • Guest
    • Guest

  9. Account suspended, deletion requeseted

    By bsquishy,
    • 6 replies
    • 990 views
    • Guest
    • Guest

  10. Site not visible

    By toontje,
    • 2 replies
    • 741 views

  11. HelioHost Account Queued

    By m4de_simple,
    • 6 replies
    • 1.4k views

  12. Suspended Account?

    By JpTiger,
    • 8 replies
    • 1.1k views

  13. Requests for domain changes 1 2 3 4 5

    By jje,
    • 65 replies
    • 15.6k views

  14. Domain problem

    By freakzone,
    • 3 replies
    • 1.2k views

  15. Suspended Account..

    By wdebsoc,
    • 5 replies
    • 853 views
    • Guest
    • Guest
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