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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,119 topics in this forum

  1. Softaculous Issue

    By licobob,
    • 3 replies
    • 815 views
    • Guest
    • Guest

  2. [SOLVED] [Solved] Cannot Delete Subdomain

    By aamsur,
    • 3 replies
    • 974 views
    • Guest
    • Guest

  3. Site Cannot Connect - Possibly Deleted?d

    By KratosPC,
    • 4 replies
    • 1.4k views
    • Guest
    • Guest

  4. Domain Issue

    By mhea,
    • 5 replies
    • 1.4k views

  5. Account Lost?

    By munozm,
    • 2 replies
    • 560 views

  6. Fraudulent Domain - Queenslondonhotel.com

    By Murray,   
    • 1 reply
    • 1.1k views
    • Guest
    • Guest

  7. Unable To Login To Cpanel Or Reset Password.

    By Guest xaav,
    • 0 replies
    • 618 views
    • Guest
    • Guest

  8. [SOLVED] Unable To Login To Cpanel Or Reset Password.

    By Neganti,
    • 3 replies
    • 1.1k views

  9. [SOLVED] I'd Forgotten My Email Which Was Used For Registration. What Should I Do?

    By rm10,
    • 3 replies
    • 565 views

  10. Account Issue

    By adelguy16,
    • 3 replies
    • 488 views
    • Guest
    • Guest

  11. [SOLVED] Stevie And Johnny 1 2

    By seifhate,
    • 18 replies
    • 2k views
    • Guest
    • Guest

  12. Heliohost Account Error

    By sefrea,
    • 3 replies
    • 623 views
    • Guest
    • Guest

  13. [Solved] Could Not Reset The Password Of My Account

    By flywuwei,
    • 1 reply
    • 502 views
    • Guest
    • Guest

  14. [SOLVED] Account Problems!

    By andreichirtes,   
    • 11 replies
    • 2.3k views
    • Guest
    • Guest

  15. "all" Uploaded Files Remove New Lines?

    By apothem,
    • 2 replies
    • 697 views
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