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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9960 topics in this forum

  1. Ads for my site

    By Ch33se H4ck3r,
    • 1 reply
    • 1.4k views

  2. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 465 views

  3. [Solved] Php 5.6

    By metaflox,
    • 1 reply
    • 513 views

  4. [Solved] main domain change

    By tristano,
    • 1 reply
    • 710 views

  5. [Solved] New domain

    By mcstar1982,
    • 1 reply
    • 527 views

  6. Mail service: Disabled incomming

    By tprudolf,
    • 1 reply
    • 435 views

  7. Can not remove open_basedir restrictions

    By msbsurfi,
    • 1 reply
    • 456 views

  8. [Solved] Fix DNS and add Domain

    By praveenkumarxol,
    • 1 reply
    • 52 views

  9. Delete my account

    By esay,
    • 1 reply
    • 1.4k views

  10. Can't Access To Cpanel And Phpmyadmin

    By To175,
    • 1 reply
    • 612 views

  11. [Solved] Internal Server Error

    By mazyoga,
    • 1 reply
    • 392 views

  12. Process Kill Request

    By singular,
    • 1 reply
    • 673 views

  13. [Solved] CGIProxy

    By ugsec,
    • 1 reply
    • 826 views

  14. https://tommy.heliohost.org:2083 Site cannot be reached

    By gadipati,   
    • 1 reply
    • 768 views

  15. [Solved] Reset password on unsuspended account

    By rockygl,
    • 1 reply
    • 559 views
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