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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,733 topics in this forum

  1. cPanel Login

    By Josephine,
    • 2 replies
    • 945 views

  2. Domain Change Link Wrong

    By Krydos,
    • 3 replies
    • 705 views

  3. Can't register

    By Wukl,
    • 7 replies
    • 1.7k views

  4. Account Deletion

    By Exhost,
    • 5 replies
    • 8.9k views

  5. Account Suspended!

    By mask364,
    • 3 replies
    • 730 views

  6. Account in Limbo?

    By HiMi,
    • 1 reply
    • 1.1k views

  7. Active account changed to Queued

    By RJ Consulting,
    • 2 replies
    • 820 views

  8. Account never got outside the queue

    By phoenix3,
    • 4 replies
    • 1.4k views

  9. Account Suspended

    By gulliver2,
    • 1 reply
    • 531 views

  10. Account Suspended

    By okschool,
    • 11 replies
    • 1.6k views
    • Guest
    • Guest

  11. HELIOHOST ACCOUNT SUSPENDED

    By b3amos,
    • 2 replies
    • 568 views

  12. HELIOHOST ACCOUNT SUSPENDED

    By rezabagh,
    • 1 reply
    • 825 views

  13. New website in Queue longer then 2 days

    By sparta,
    • 3 replies
    • 1k views

  14. Account Creation in the Queue

    By i73,
    • 2 replies
    • 710 views

  15. Can not drop my procedures in phpAdmin

    By Hendrik,
    • 8 replies
    • 1.8k views
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