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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,880 topics in this forum

  1. Allowed memory size of 134217728 bytes exhausted

    By Cbeppe,
    • 4 replies
    • 1.2k views

  2. [SOLVED] 500 Internal Server Error

    By Hue Phong Mobile,
    • 4 replies
    • 953 views

  3. [SOLVED] cPanel Login?

    By jwjames83,
    • 6 replies
    • 1.3k views

  4. [SOLVED] Password reset e-mail not being sent?

    By camper523,
    • 4 replies
    • 806 views

  5. my suspended webaite

    By Kbailey,
    • 2 replies
    • 867 views

  6. public html and www folder was delted

    By bluepart,
    • 3 replies
    • 800 views

  7. [SOLVED] Can't update my site

    By brickmack,
    • 3 replies
    • 616 views
    • jje
    • jje

  8. Unable to uninstall frontpage extensions

    By zooter,
    • 6 replies
    • 1.1k views

  9. Problem with Java

    By theboss,
    • 2 replies
    • 605 views

  10. Softaculous/joomla 1.7 install error

    By ericardom,
    • 2 replies
    • 1.2k views

  11. Account Being Used For Fraud

    By Justica4all,
    • 1 reply
    • 1.3k views

  12. ASP.NET Remote debugging

    By Louis,
    • 3 replies
    • 1.1k views
    • Guest
    • Guest

  13. Can't access to cu.cc domain

    By thedogstudio,
    • 4 replies
    • 1.8k views

  14. Account Queued

    By kryo,
    • 2 replies
    • 736 views
    • kryo
    • kryo

  15. Lost Password

    By helionet_user,
    • 9 replies
    • 2.4k views
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