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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,702 topics in this forum

  1. [Solved] Very Slow Cpanel On Stevie Server

    By Radel46,
    • 11 replies
    • 1.8k views

  2. [Solved] Johnny Server Down

    By arod1979,   
    • 2 replies
    • 673 views

  3. [Solved] I Get The Message: "the Server Is Not Licensed"

    By kakalot,
    • 1 reply
    • 436 views

  4. [Solved] Can't Access My Heliohost Account.

    By stephan22,
    • 3 replies
    • 814 views

  5. [Solved] Unable To Access Cpanel And Others

    By RavenDreamer,   
    • 2 replies
    • 1.4k views

  6. [Solved] Stevie - "virus Detected!" Problem

    By Marko xD,
    • 3 replies
    • 615 views

  7. [Solved] Please Close My Account.

    By zelmy,
    • 2 replies
    • 701 views

  8. [Solved] Stevie Mail Server Down

    By Byron,
    • 2 replies
    • 710 views

  9. [Solved] Well Someone Tried Attacking My Site This Morning

    By GLaDOS,
    • 2 replies
    • 614 views

  10. [Solved] Reset My Account

    By ibbi2080,   
    • 1 reply
    • 1k views

  11. [Solved] Account Got Hacked

    By MarioErmando,   
    • 2 replies
    • 1.5k views

  12. [Solved] Addon Domain

    By bzub,   
    • 1 reply
    • 919 views

  13. [Solved] Not Able To Access My Website

    By nirmal6259,
    • 2 replies
    • 557 views

  14. [Solved] Stevie Control Panel Down?

    By fonehelp,
    • 4 replies
    • 849 views

  15. [Solved] Error 500

    By zapear,
    • 5 replies
    • 847 views
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