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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,362 topics in this forum

  1. New Account. 500 Internal Server Error

    By mall,
    • 13 replies
    • 2.6k views

  2. New Activation Not Working

    By reef,
    • 9 replies
    • 1.6k views

  3. New Add-On Domain Throwing Internal Server Error

    By bdistler,
    • 2 replies
    • 581 views

  4. new domain

    By AverageJoe,
    • 1 reply
    • 915 views

  5. New Domain

    By Foots Forecast,
    • 1 reply
    • 671 views

  6. New FTpP Account login problem

    By cvary61,
    • 1 reply
    • 526 views

  7. New here

    By Quiviro,
    • 5 replies
    • 2.2k views

  8. New Hosting

    By nilayz,
    • 9 replies
    • 2.4k views

  9. New Hosting Account Is Not Working

    By Ryan Zimmerman,
    • 2 replies
    • 569 views

  10. New Password Generated For Account Does Not Work

    By oddyseyt,   
    • 3 replies
    • 886 views

  11. New Python modules

    By KopcapBy,
    • 3 replies
    • 1.1k views

  12. New to...everything

    By EagleMax,
    • 3 replies
    • 1.3k views

  13. New User Created With Cpanel Can't Log In. Unknown!

    By doowa,   
    • 3 replies
    • 604 views

  14. New user unable to log in

    By zog,
    • 5 replies
    • 1k views

  15. New User, Same IP 1 2

    By majazac,
    • 18 replies
    • 4k views
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