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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9959 topics in this forum

  1. DNS records for email

    By imimbergman,
    • 2 replies
    • 446 views

  2. DNS Records not propagating

    By Anachoreta,
    • 6 replies
    • 1.3k views

  3. DNS redirected

    By millard,
    • 9 replies
    • 3.4k views

  4. Dns Resolution Errors

    By missale2,
    • 1 reply
    • 539 views

  5. DNS SERVER NAMES

    By Quantum Media LLC,
    • 1 reply
    • 1.2k views

  6. DNS Server names

    By integrable,
    • 1 reply
    • 1.4k views

  7. Dns Transfer

    By TrickPixel Games,
    • 1 reply
    • 759 views

  8. Dns Zone Editor Permissions Errors

    By kryo,
    • 0 replies
    • 640 views

  9. Do u offer GD

    By majazac,
    • 5 replies
    • 2.6k views

  10. do you guys offer zend

    By zero,
    • 7 replies
    • 2.8k views

  11. Document root

    By hiswill,
    • 1 reply
    • 213 views

  12. Does anyone have a working ASP.NET 2.0 site?

    By joten,
    • 5 replies
    • 2.8k views

  13. Does HelioHost support @font-face?

    By jalpro,
    • 5 replies
    • 2k views
    • Guest
    • Guest

  14. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 613 views

  15. Does The Cronjob Limit Still Exist?

    By mtapf,   
    • 2 replies
    • 1.3k views
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