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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Cannot Reset Password

    By mousep,
    • 3 replies
    • 747 views

  2. [Solved] Request For Second Account Aulc1344

    By aulc1344,
    • 3 replies
    • 907 views

  3. [Solved] Change Email Address

    By ctcl,   
    • 2 replies
    • 1.1k views

  4. [Inactive] Http Status 404-

    By national,
    • 3 replies
    • 1k views

  5. [Solved] Not Receiving E-Mails

    By mousep,
    • 4 replies
    • 846 views

  6. [Solved] Password Reset

    By zelezni,   
    • 1 reply
    • 982 views

  7. [Solved] Cannot Reset Password

    By euler45,
    • 1 reply
    • 450 views

  8. [Solved] Addon Domain Issue

    By mebezac,
    • 2 replies
    • 442 views

  9. [Solved] Confirmation Of Ssl Setup

    By standbyoz,
    • 2 replies
    • 514 views

  10. [Solved] Stevie Cpanel License

    By craigis,
    • 0 replies
    • 600 views

  11. [Solved] Main Domain Address Not Change

    By javaguru,
    • 5 replies
    • 1.1k views

  12. [Solved] Whats My Heliohost.org Domain?

    By bobuk,   
    • 3 replies
    • 785 views

  13. [Solved] Domain Change Script Not Working

    By mantic,
    • 2 replies
    • 564 views

  14. [Inactive] Internal Server Error Again And Again Repeatedly On Johnny

    By honeymtrk,
    • 1 reply
    • 554 views

  15. [Solved] Can't Reset Cpannel Password

    By mantic,
    • 1 reply
    • 783 views
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