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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,272 topics in this forum

  1. [Solved] Data @ Johnny

    By abhatia923,   
    • 1 reply
    • 1.1k views

  2. [Solved] Backup Files @ Johnny

    By jugal,   
    • 2 replies
    • 1.2k views

  3. [Solved] Backup Files

    By Alegrowin,
    • 3 replies
    • 550 views

  4. [Solved] Stevie /tmp Full

    By GLaDOS,
    • 9 replies
    • 1.4k views

  5. [Solved] Request To Change Server

    By rhaberko,
    • 2 replies
    • 422 views

  6. [Solved] Stevie Down For Last 2 Or 3 Days?

    By tdevhost,
    • 4 replies
    • 671 views

  7. [Solved] Please Delete My Account

    By cyberc5,
    • 1 reply
    • 609 views

  8. [Solved] Please Delete My Account

    By biggd,
    • 1 reply
    • 374 views

  9. [Solved] Please Delete My Account From Www.heliohost.org

    By vaibhav8,   
    • 1 reply
    • 1.7k views

  10. [Solved] Mail Server Issues?

    By jayiafd,
    • 2 replies
    • 463 views

  11. [Solved] Continuous 500 Error On Stevie

    By barricade,   
    • 4 replies
    • 1.4k views

  12. [Solved] Switch Servers: Thom77

    By thom77,
    • 5 replies
    • 990 views

  13. [Solved] Heliohost Account Error: Dns Entry Already Exists

    By cookiesui,
    • 3 replies
    • 554 views

  14. [Solved] Login Reset Request

    By Jonny,
    • 2 replies
    • 806 views

  15. [Solved] Can't Login To Cpanel

    By bbio78,   
    • 2 replies
    • 779 views
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