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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 702 views

  2. [Solved] Add a domain

    By zdsa,
    • 5 replies
    • 720 views

  3. [Solved] Add a Domain

    By pintocoelho,
    • 1 reply
    • 98 views

  4. [Solved] Add a domain

    By gebu8f,
    • 1 reply
    • 373 views

  5. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 385 views

  6. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 627 views

  7. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 454 views

  8. [Solved] Add a domain

    By heraldsofruin,
    • 1 reply
    • 367 views

  9. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 511 views

  10. [Solved] Add a Domain

    By ryofist,
    • 1 reply
    • 264 views

  11. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 436 views

  12. [Solved] add a domain

    By ultrapizzzagd,
    • 1 reply
    • 183 views

  13. [Solved] add a domain

    By lightoftrus,
    • 3 replies
    • 565 views

  14. [Solved] Add a Domain

    By scientistgray,
    • 1 reply
    • 711 views

  15. [Solved] Add a domain

    By madvxha,
    • 1 reply
    • 249 views
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