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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,788 topics in this forum

  1. [Solved] The Document Root Of A Wildcard Subdomain Did Not Really Update

    By mbdungo,   
    • 1 reply
    • 1.6k views

  2. [Solved] Johnny Account Sign-Up Failure

    By D707,
    • 1 reply
    • 607 views

  3. [Solved] Stevie Cpanel License

    By plstudio,   
    • 4 replies
    • 1k views

  4. [Solved] Internal Server Error

    By mame,   
    • 2 replies
    • 1.2k views

  5. Reminder About The Username "sowhale" And My Username

    By mbdungo,   
    • 2 replies
    • 1.4k views

  6. [Solved] An Additional Account On Johnny Server

    By sklmteacher,
    • 4 replies
    • 836 views

  7. [Solved] Password Change

    By vjcolt,   
    • 4 replies
    • 1.3k views

  8. [Solved] Cannot Reset Password

    By karen.n,
    • 2 replies
    • 719 views

  9. [Solved] Cannot Reset Password

    By mousep,
    • 3 replies
    • 695 views

  10. [Solved] Request For Second Account Aulc1344

    By aulc1344,
    • 3 replies
    • 862 views

  11. [Solved] Change Email Address

    By ctcl,   
    • 2 replies
    • 1k views

  12. [Inactive] Http Status 404-

    By national,
    • 3 replies
    • 977 views

  13. [Solved] Not Receiving E-Mails

    By mousep,
    • 4 replies
    • 792 views

  14. [Solved] Password Reset

    By zelezni,   
    • 1 reply
    • 931 views

  15. [Solved] Cannot Reset Password

    By euler45,
    • 1 reply
    • 413 views
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