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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,457 topics in this forum

  1. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 361 views

  2. [Solved] Addon Domains And Nameserver Requirement

    By smistry01,
    • 5 replies
    • 770 views

  3. [Solved] Problems With Dns Servers

    By muzzaica,   
    • 3 replies
    • 948 views

  4. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 354 views

  5. [Inactive] Activating Web Site Issue

    By dopacic,   
    • 1 reply
    • 415 views

  6. [Solved] Would Someone Makes A Good "sender Id Spf Record" For Heliohost Mailserver?

    By yami,   
    • 2 replies
    • 992 views

  7. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 337 views

  8. [Solved] Ftp Log In / Email

    By j3shika,
    • 4 replies
    • 758 views

  9. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 355 views

  10. [Solved] Require Another Shared Ip In China

    By ray2012bbs,
    • 1 reply
    • 314 views

  11. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 344 views

  12. [Solved] Microsoft Live Domains Dns/mx Settings Does Not Propagate After 3 Days :/

    By yami,   
    • 7 replies
    • 1.2k views

  13. [Solved] Cpanel Password Reset Not Working

    By Rupal,
    • 2 replies
    • 541 views

  14. [Solved] Reset Password Not Working

    By luigi52,
    • 5 replies
    • 567 views

  15. [Solved] Ip: 216.218.192.170 Cannot Be Accessed From China

    By rich8888,
    • 1 reply
    • 407 views
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