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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. [Solved] adding a domain

    By cjhay,
    • 1 reply
    • 593 views

  2. [Solved] Error establishing a database connection on Johnny, AGAIN!

    By snowcool,
    • 1 reply
    • 520 views

  3. [Solved] reset account

    By cyranicusmcneff,
    • 1 reply
    • 220 views

  4. my forum Internal Server Error

    By hambalie,
    • 1 reply
    • 1.1k views

  5. [Inactive] Django-Website Error

    By n2d07013,   
    • 1 reply
    • 972 views

  6. [Solved] Incorrect Queued Or Removed? Mikess

    By MikeSS,
    • 1 reply
    • 655 views

  7. [Solved] Deploy War File

    By sandro,
    • 1 reply
    • 516 views

  8. Unable to connect

    By aquamada,
    • 1 reply
    • 625 views

  9. Java Access Revoked: prat87

    By prat8789,   
    • 1 reply
    • 1k views

  10. Migration to plesk (Ready For Plesk?)

    By kugan,
    • 1 reply
    • 541 views

  11. Add new subdomain

    By leojiang,
    • 1 reply
    • 501 views

  12. [Solved] What do i need to do?

    By gaetan,
    • 1 reply
    • 662 views

  13. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 484 views

  14. Subdomain

    By trenesky,
    • 1 reply
    • 398 views

  15. [Solved] Wipe the account and starting over

    By davidx13,
    • 1 reply
    • 431 views
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