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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] Please restart Tomcat server.

    By user1812,
    • 1 reply
    • 822 views

  2. [Solved] Failed to login after account transference to Plesk

    By dalfc,
    • 1 reply
    • 710 views

  3. [Solved] Please add a new domain to my Hosting account.

    By hughdawson,
    • 1 reply
    • 438 views

  4. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 289 views

  5. Please add alias domain synapsejournals.dedyn.io

    By khamdanaf,
    • 1 reply
    • 240 views

  6. I can't access ftp account using ftp apps

    By roby,
    • 1 reply
    • 899 views

  7. [Solved] Cant Create Account On Stevie

    By acx12345,
    • 1 reply
    • 762 views

  8. [Solved] Intermittent 500 Internal Server Errors On Johnny

    By flyoffacliff,
    • 1 reply
    • 543 views

  9. Ftp Not Working

    By softlab,   
    • 1 reply
    • 1.7k views

  10. Fogot My Email

    By mdiary,
    • 1 reply
    • 800 views

  11. Tomcat Server On Tommy Is Down

    By vaninf,
    • 1 reply
    • 562 views

  12. Remote access to PostgreSQL

    By ptomaine,
    • 1 reply
    • 627 views

  13. [Solved] Suspended: hh_rajaa

    By rajaa,
    • 1 reply
    • 641 views

  14. How to change main domain

    By comp7054,
    • 1 reply
    • 683 views
    • Guest
    • Guest

  15. [Solved] Wipe my account

    By cyber,
    • 1 reply
    • 659 views
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