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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] Unarchive: Juplay.me

    By juplay,
    • 1 reply
    • 727 views

  2. VPS HELP

    By adiespne,
    • 1 reply
    • 887 views

  3. [Solved] Please add a new domain

    By dhna,
    • 1 reply
    • 376 views

  4. [Solved] Add new domain username kdn

    By kdn,   
    • 1 reply
    • 470 views

  5. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 480 views

  6. [Solved] Johnny is down

    By freelio,
    • 1 reply
    • 409 views

  7. [Solved] New Domains

    By aguxone,
    • 1 reply
    • 300 views

  8. Moodle 5.1 and 5.0 MARIADB version error

    By costacja,
    • 1 reply
    • 73 views

  9. Delete account

    By clanuis,
    • 1 reply
    • 944 views

  10. Username was not found in the database

    By mann,
    • 1 reply
    • 905 views
    • Guest
    • Guest

  11. [Solved] Account Deleted For No Reason

    By Deathmax,
    • 1 reply
    • 874 views

  12. [Solved] Domain Used By Another User?

    By Kyon,   
    • 1 reply
    • 893 views

  13. [Inactive] Can't Sign In To Heliohost Account

    By jacinta,   
    • 1 reply
    • 625 views

  14. [Solved] Request Activation Domain

    By afaq4ara,
    • 1 reply
    • 550 views

  15. [Solved] Request For War File To Be Deployed

    By jackfm,
    • 1 reply
    • 553 views
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