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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add 2 new domains

    By shmedi,
    • 1 reply
    • 628 views

  2. [Solved] Add 2 new subdomains

    By mricardi,
    • 1 reply
    • 349 views

  3. [Solved] Add 3 new domain to my hosting accoount.

    By abhisrv2,
    • 3 replies
    • 497 views

  4. [Solved] Add a .com domain

    By xabierpico,
    • 2 replies
    • 546 views

  5. [Solved] Add a custom domain to my account

    By heliohostletharg,   
    • 1 reply
    • 416 views

  6. [Solved] Add a custom domain to my HelioHost account

    By tecandsoftsrv,   
    • 4 replies
    • 606 views

  7. [Solved] Add a domain

    By zdsa,
    • 1 reply
    • 513 views

  8. [Solved] Add a Domain

    By eduibin,
    • 1 reply
    • 276 views

  9. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 479 views

  10. [Solved] Add a domain

    By gsiler,
    • 3 replies
    • 700 views

  11. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 458 views

  12. [Solved] Add a domain

    By fezkade66,
    • 1 reply
    • 464 views

  13. [Solved] add a domain

    By guessthecase501,
    • 1 reply
    • 488 views

  14. [Solved] Add a domain

    By kevin1001,
    • 1 reply
    • 660 views

  15. [Solved] Add a Domain

    By eduibin,
    • 1 reply
    • 430 views
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