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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,504 topics in this forum

  1. [Solved] Please move user

    By Guest yikes,
    • 3 replies
    • 367 views

  2. Mysql Database Marked As Crashed

    By pete20r2,   
    • 0 replies
    • 367 views

  3. [Solved] Domain change

    By hunter93,
    • 1 reply
    • 367 views

  4. FTP or SFTP Access

    By pepino,
    • 5 replies
    • 367 views

  5. please unarchive my account，thanks.

    By nanseqv,
    • 2 replies
    • 367 views

  6. [Solved] Can Not Login - Password Reset Not Working

    By kent,
    • 1 reply
    • 367 views

  7. [Inactive] H2 database

    By J823,
    • 1 reply
    • 367 views

  8. please change my password

    By nemo1,
    • 1 reply
    • 367 views

  9. can u plz install Imagick

    By bhatakee,
    • 1 reply
    • 367 views

  10. [Solved] Heliohost Account Error: Dns Entry Already Exists

    By cookiesui,
    • 3 replies
    • 367 views

  11. Stevie Mysql - Invisible Database

    By stellon,
    • 1 reply
    • 367 views

  12. [Solved] Change Domain Name

    By rjgamero,
    • 5 replies
    • 367 views

  13. [Solved] Add domain

    By spookykip,
    • 1 reply
    • 366 views

  14. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 366 views

  15. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 366 views
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