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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10097 topics in this forum

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    By hyouga,   
    • 9 replies
    • 2.5k views

  2. Error Establishing A Database Connection

    By ekorenz,   
    • 1 reply
    • 834 views

  3. [Solved] Site Access Timed Out

    By danval,
    • 1 reply
    • 690 views

  4. Suggestion On The Problem Of Innodb And Phppgadmin

    By richardfat7,
    • 1 reply
    • 576 views

  5. Wordpress Installation Issues In Softaculous -- The Mysql Connection Could Not Be Established

    By stmfinvest,   
    • 1 reply
    • 3.2k views

  6. Srv Records

    By tuks,
    • 1 reply
    • 521 views

  7. Account Creation Dns Error

    By ctkoak,
    • 1 reply
    • 487 views

  8. [Solved] I Created A .htaccess For A Subdirectory And I Deleted But Not

    By atahualpasf,   
    • 2 replies
    • 1.2k views

  9. Stevie Not Loading (Blocked by firewall)

    By paladox2014,
    • 4 replies
    • 827 views

  10. Steviepostgresql Don't Work

    By lucas1964,   
    • 3 replies
    • 1.6k views

  11. Stevie Mysql Issue

    By DAKSH101,
    • 4 replies
    • 2.9k views

  12. Extremely, Extremely Old Website

    By Cryosim,   
    • 1 reply
    • 677 views

  13. Johnny Ghost Mysql Database, Pma Doesn't See It.

    By mikescube,
    • 1 reply
    • 851 views

  14. I Can't Renew My Suspended Account

    By Salma,   
    • 1 reply
    • 571 views

  15. [Solved] Server Move Request

    By ubiquoregovt,
    • 1 reply
    • 749 views
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