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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9944 topics in this forum

  1. Backup File Stevie

    By django2,
    • 9 replies
    • 1.8k views

  2. [Solved] Adding subdomains pls

    By bunny,
    • 9 replies
    • 445 views

  3. [Solved] Request additional emails per day

    By csalem,
    • 9 replies
    • 1.1k views

  4. [Solved] how can i run a python Script

    By wojiaoliming,   
    • 9 replies
    • 2.4k views

  5. [Solved] Unable to create addon domain

    By Seekier,
    • 9 replies
    • 1.7k views

  6. support needed (suspension)

    By penguin541,
    • 9 replies
    • 3.2k views

  7. Add Domain [malware8148]

    By malware8148,
    • 9 replies
    • 736 views

  8. [Solved] Getting error while opening my domain

    By devesh,
    • 9 replies
    • 1.8k views

  9. My Web Site Not Working

    By teo_turtle,
    • 9 replies
    • 2.3k views
    • jje
    • jje

  10. [Solved] Can't Access Main Domain And 1 Addon Domain

    By alexrym,
    • 9 replies
    • 1.4k views

  11. [Inactive] How to point DNS to my website here correctly?

    By orange77,   
    • 9 replies
    • 2.1k views

  12. [Solved] WinSCP Auth Error

    By NamelessRumia,
    • 9 replies
    • 5.4k views

  13. Site Only A White Page?

    By Wing,
    • 9 replies
    • 2.8k views

  14. Account Restoration Post Stevie

    By Pamonit,
    • 9 replies
    • 1.6k views

  15. SSL Installation Failed

    By bawanthabe,   
    • 9 replies
    • 1.1k views
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