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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. I am having problem of DNS

    By thorast,
    • 2 replies
    • 803 views

  2. [Solved] Johnny it is down

    By thorast,
    • 2 replies
    • 908 views

  3. [Solved] AutoSSL - assistance needed.

    By azclubco,
    • 2 replies
    • 732 views

  4. Update Krydos documentation to Python 3.10

    By masthst,
    • 2 replies
    • 864 views

  5. cost (mine) of continuous monitoring vs Inactive

    By ajaxStardust,
    • 2 replies
    • 509 views

  6. [Inactive] migration from Johnny to Tommy

    By enigmamarketing1,
    • 2 replies
    • 205 views

  7. I Forgot My Username And Password :)

    By duman,
    • 2 replies
    • 688 views

  8. My Ip Seems To Be Blocked

    By Tarzan,
    • 2 replies
    • 761 views

  9. [Solved] My backend is not found on Tommy, but it's deployed

    By cridus,
    • 2 replies
    • 733 views

  10. [Solved] Add new domain request

    By Shro,
    • 2 replies
    • 713 views

  11. a few questions...

    By christian3137,
    • 2 replies
    • 613 views

  12. Remote MariaDB not working

    By blasetvrt,
    • 2 replies
    • 596 views

  13. [Solved] Please Help Me Domian

    By alirezadj,
    • 2 replies
    • 810 views

  14. Move From Stevie To Tommy

    By Inseine,
    • 2 replies
    • 892 views

  15. Unable To Login To Cpanel

    By seintitus,
    • 2 replies
    • 1.1k views
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