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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] cPanel Login Issue

    By Morkeleb,
    • 2 replies
    • 882 views

  2. Phpmyadmin Freezing

    By flpcarv,   
    • 2 replies
    • 1.8k views

  3. [Solved] HTTPS with Tomcat on Johnny

    By tadeubas,
    • 2 replies
    • 913 views

  4. [Solved] Help Renew account due to inactivity

    By ienergia,
    • 2 replies
    • 1.2k views

  5. [Solved] Can you update my DNS record to include details from LetsEncrypt?

    By rnddave,
    • 2 replies
    • 667 views

  6. [Solved] Hestia command missing

    By msbsurfi,
    • 2 replies
    • 603 views

  7. [Solved] Remove a domain

    By b0chard,
    • 2 replies
    • 373 views

  8. [Solved] How to fix it?

    By longthor,
    • 2 replies
    • 397 views

  9. RSS (XML parsing) problem

    By znatok,
    • 2 replies
    • 1.8k views

  10. [Solved] Request For Deploy

    By vishal50,
    • 2 replies
    • 695 views

  11. [Solved] Having Trouble Changing Domain

    By Vordar,
    • 2 replies
    • 851 views

  12. [Solved] Install Mbstring, Iconv And Fileinfo Php Ext For Php 7.2 Please

    By paladox2014,
    • 2 replies
    • 1.8k views

  13. [Solved] Why my phpmyadmin is not working at johnny.heliohost.org:2083

    By ctoabid1,   
    • 2 replies
    • 6.3k views

  14. "all" Uploaded Files Remove New Lines?

    By apothem,
    • 2 replies
    • 929 views

  15. [Solved] Request For Deploy

    By softlab,
    • 2 replies
    • 729 views
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