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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,196 topics in this forum

  1. [Inactive] Http Status 404-

    By national,
    • 3 replies
    • 768 views

  2. [Solved] Not Receiving E-Mails

    By mousep,
    • 4 replies
    • 528 views

  3. [Solved] Password Reset

    By zelezni,   
    • 1 reply
    • 763 views

  4. [Solved] Cannot Reset Password

    By euler45,
    • 1 reply
    • 264 views

  5. [Solved] Addon Domain Issue

    By mebezac,
    • 2 replies
    • 286 views

  6. [Solved] Confirmation Of Ssl Setup

    By standbyoz,
    • 2 replies
    • 330 views

  7. [Solved] Stevie Cpanel License

    By craigis,
    • 0 replies
    • 388 views

  8. [Solved] Main Domain Address Not Change

    By javaguru,
    • 5 replies
    • 797 views

  9. [Solved] Whats My Heliohost.org Domain?

    By bobuk,   
    • 3 replies
    • 517 views

  10. [Solved] Domain Change Script Not Working

    By mantic,
    • 2 replies
    • 377 views

  11. [Inactive] Internal Server Error Again And Again Repeatedly On Johnny

    By honeymtrk,
    • 1 reply
    • 349 views

  12. [Solved] Can't Reset Cpannel Password

    By mantic,
    • 1 reply
    • 565 views

  13. [Solved] Can't Add Domain

    By cherio,
    • 2 replies
    • 376 views

  14. [Solved] Password Reset Not Working

    By dhebel,
    • 1 reply
    • 247 views

  15. [Solved] Scripts Will Not Run

    By tablecat,
    • 4 replies
    • 621 views
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