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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] ACCOUNT RESET

    By bb,
    • 1 reply
    • 478 views

  2. [Solved] account reset

    By Guest hunterp11,   
    • 3 replies
    • 578 views

  3. [Solved] Account reset

    By bartekbo,
    • 3 replies
    • 694 views

  4. [Solved] Account reset

    By techsmit,
    • 2 replies
    • 427 views

  5. [Solved] account reset

    By segonist,
    • 1 reply
    • 339 views

  6. [Solved] Account reset

    By hase027,
    • 1 reply
    • 389 views

  7. [Solved] Account Reset

    By moddriodco,
    • 1 reply
    • 370 views

  8. [Solved] Account Reset

    By ebsug,
    • 1 reply
    • 285 views

  9. [Solved] Account Reset / resetear mi cuenta

    By elaneyfoster,   
    • 1 reply
    • 395 views

  10. [Solved] Account Reset Account

    By bestdeal,
    • 1 reply
    • 586 views

  11. [Solved] Account reset for over9000

    By over9000,
    • 2 replies
    • 443 views

  12. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 623 views

  13. [Solved] Account reset request

    By alwalid,
    • 1 reply
    • 256 views

  14. [Solved] Account Reset request

    By elkhaddir,
    • 2 replies
    • 622 views

  15. [Solved] ACCOUNT RESET REQUEST (All of my current data can be deleted)

    By elkhaddir,
    • 1 reply
    • 532 views
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