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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,361 topics in this forum

  1. [Solved] Web Server's Default Page

    By odilonse,
    • 3 replies
    • 468 views

  2. [Solved] Trying to renew

    By francisbeaumier@gmail.com,
    • 2 replies
    • 219 views

  3. [Solved] reset password

    By arthurdo,
    • 1 reply
    • 288 views

  4. [Solved] Invitation for Plesk

    By ssc,
    • 1 reply
    • 187 views

  5. [Solved] Requesting Lily Access for .NET Hosting

    By jh316,
    • 3 replies
    • 327 views

  6. [Solved] Wipe my account and start over.

    By al3arbe1,
    • 6 replies
    • 282 views

  7. [Solved] Reset password

    By nulineng,
    • 3 replies
    • 239 views

  8. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 150 views

  9. [Solved] File(/var/lib/php/session) is not within the allowed path(s):

    By craziks,   
    • 1 reply
    • 361 views

  10. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 178 views

  11. I Need invitation code

    By f8athy,
    • 1 reply
    • 180 views

  12. Renewing Account

    By dhahibi,
    • 1 reply
    • 191 views

  13. [Solved] Wiping out account

    By gmpintus,
    • 14 replies
    • 570 views

  14. [Solved] Adding a domain

    By keithdavidson,
    • 1 reply
    • 244 views

  15. [Solved] Adding Domain

    By metaprojects,
    • 1 reply
    • 227 views
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