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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9960 topics in this forum

  1. Heliohost Main Website Is Out Of Date

    By paladox2014,
    • 2 replies
    • 838 views

  2. [Solved] Website/cpanel Not Loading ?ip Blocked

    By dcs17,
    • 4 replies
    • 962 views

  3. Domain/site Visibility Problem

    By maicol07,
    • 6 replies
    • 1k views

  4. [Solved] Quante Cpanel Username

    By maicol07,
    • 1 reply
    • 594 views

  5. [Solved] Soapclient Disabled?

    By mhmt93t,   
    • 2 replies
    • 909 views

  6. [Solved] Strange Behavior On Stevie

    By deepclaritas,   
    • 3 replies
    • 1.9k views

  7. Having Trouble Deleting My Account (Trying To Move From Johnny To Stevie)

    By Vordar,
    • 2 replies
    • 999 views

  8. [Solved] Phpmyadmin Doen't Work

    By renatorf,
    • 3 replies
    • 943 views

  9. Problem Log Into Cpanel

    By bhaguz,
    • 12 replies
    • 1.6k views

  10. [Solved] Reactivate Account

    By Well,
    • 1 reply
    • 762 views

  11. [Solved] Access Denied To Mysql Database

    By vholtta,
    • 2 replies
    • 845 views

  12. Nigel Barksfield - Request For A Second Account

    By enbe,   
    • 2 replies
    • 1.5k views

  13. [Solved] Password Reset Form Not Working

    By cscro5apps2,   
    • 2 replies
    • 1.6k views

  14. Unable To Update Mysql Database Permission

    By justyooalex,   
    • 1 reply
    • 1.7k views

  15. [Solved] Password Reset

    By MiCasita,
    • 2 replies
    • 848 views
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