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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. Please Resend Tommy Invite...

    By skullys,
    • 1 reply
    • 767 views

  2. Deploy .war File

    By crazer,   
    • 1 reply
    • 859 views

  3. My Account Has Been Suspended Or Something Else

    By lionking,
    • 7 replies
    • 1.2k views

  4. I Can't Add Domain

    By mroot,
    • 3 replies
    • 985 views

  5. Moving From Stevie To Johnny

    By whyineed1,
    • 2 replies
    • 884 views

  6. Point Heliohost Dns Does Not Effect Because Zone File For My Domain Name Is Not Set Up Here

    By teetwist1,
    • 5 replies
    • 1.4k views

  7. [Solved] Free Up My Domain So I Can Use It In New Account

    By lepsgnr,
    • 2 replies
    • 770 views

  8. Udp Port Number: 21715

    By Luigi123,
    • 2 replies
    • 844 views

  9. Stevie Rebuild

    By teutoburgo,
    • 4 replies
    • 1.4k views

  10. Wish To Download Backup But Got No Mail

    By zimmer,
    • 3 replies
    • 953 views

  11. Remove Username From Server

    By divya,
    • 1 reply
    • 709 views

  12. Requesting Manual Backup

    By thomasho,
    • 3 replies
    • 1k views

  13. Error Server 1 2

    By montegio2,
    • 22 replies
    • 4k views

  14. Donation

    By rlcoleman1,
    • 3 replies
    • 901 views

  15. Move My Server Jhonny To Tommy

    By teetwist1,
    • 7 replies
    • 1.4k views
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