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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. Website is down

    By Egeorg,
    • 2 replies
    • 1k views

  2. POP Settings for Mozilla Thunderbird

    By oTc Sales & Marketing,
    • 2 replies
    • 1.5k views

  3. [Solved] Tommy Backup

    By filmegoo,
    • 2 replies
    • 983 views

  4. Tommy account access - cpanel not found

    By matyka,
    • 2 replies
    • 690 views

  5. [Solved] remove a domain

    By y-river,   
    • 2 replies
    • 575 views

  6. [Solved] Change of domain

    By farmwater2c,
    • 2 replies
    • 201 views

  7. I registered 3 days ago but I cannot log into cpanel

    By zincsoda,
    • 2 replies
    • 1k views

  8. [Solved] Log In Problem

    By Kaiizer,
    • 2 replies
    • 1k views

  9. [Solved] php Myadmin mysql

    By chanders,   
    • 2 replies
    • 1.1k views

  10. please unarchive my account，thanks.

    By nanseqv,
    • 2 replies
    • 678 views

  11. [Solved] Change Primary Domain

    By feshibab,
    • 2 replies
    • 884 views

  12. [Solved] T-Mobile 5G Home (is a hotspot)

    By ajaxStardust,
    • 2 replies
    • 590 views

  13. [Solved] DNS A Record Help

    By stephenmagrowski,
    • 2 replies
    • 516 views

  14. Site Backups

    By Audality,
    • 2 replies
    • 1.1k views

  15. unable to login

    By arfath khan,
    • 2 replies
    • 1.3k views
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