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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. Information Out Of Date

    By paladox2014,
    • 1 reply
    • 262 views

  2. Problem Internal Server Error

    By WIELKI,
    • 1 reply
    • 326 views

  3. Unable To Reset Password

    By darkc99,   
    • 7 replies
    • 847 views

  4. [Solved] I Don't See The New Database In Phpmyadmn After Created

    By lionking,
    • 0 replies
    • 190 views

  5. [Solved] Forgot Cpanel Password

    By Slinack,
    • 2 replies
    • 252 views

  6. [Solved] Error During Installation Dns Entry Already Exists ~ I Deleted That Account 3 Days Ago

    By pstvx,   
    • 5 replies
    • 1.4k views

  7. [Solved] Roundcube/horde Error

    By bartus24,
    • 1 reply
    • 306 views

  8. [Solved] Unable To Add Domain To Account

    By kartikm,
    • 2 replies
    • 251 views

  9. [Solved] I Can't Enter In My Account

    By Tesouro,
    • 6 replies
    • 531 views

  10. [Solved] Website Hacked, But Only Part Of It

    By robev,   
    • 2 replies
    • 634 views

  11. [Solved] Encountered The Question Account Queued

    By jinn0317,
    • 4 replies
    • 603 views

  12. [Solved] Ip Problems

    By kdev,
    • 2 replies
    • 473 views

  13. [Solved] Account Queued...but It's Already Been Created

    By Arcadium,
    • 6 replies
    • 609 views

  14. Delete : Neotool

    By dida24,
    • 1 reply
    • 340 views

  15. [Solved] Is It Possible To Change Heliohost Username?

    By energyuser,   
    • 4 replies
    • 1.9k views
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