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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

  1. Forwarded E-Mail Rejected By Hotmail?

    By mariusm98,   
    • 1 reply
    • 987 views

  2. New Account Issue

    By hangra,   
    • 1 reply
    • 945 views

  3. Dns Flusher By Max12

    By Max12,   
    • 1 reply
    • 1.2k views

  4. [Solved] Heliohost Johnny Domain Eaglezaptech.com Not Updating Https/ssl Certificate

    By eaglezap,   
    • 1 reply
    • 712 views

  5. [Solved] Can't See Uploaded Files

    By monnef,
    • 6 replies
    • 760 views

  6. Roundcube In The Server Stevie.

    By Deivid,
    • 1 reply
    • 587 views

  7. Change Server

    By nunytes,
    • 1 reply
    • 497 views

  8. [Solved] Report Phishing Site

    By vadnaisk,   
    • 1 reply
    • 1.1k views

  9. [Solved] Report Phishing Site

    By vadnaisk,   
    • 1 reply
    • 1.1k views

  10. Stevie + Johnnie Reques

    By khokho,
    • 0 replies
    • 323 views

  11. Cpanel Upgrade

    By khokho,
    • 1 reply
    • 427 views

  12. Upgrade To Php 5.6?

    By RyanAfrish7,   
    • 1 reply
    • 1.2k views

  13. [Solved] Account Queued When Parked Domain

    By saeid,
    • 3 replies
    • 636 views

  14. Receiving 403 Error...

    By skullys,
    • 5 replies
    • 741 views

  15. [Solved] Account Queued/accessible

    By grfnkl83,
    • 2 replies
    • 630 views
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