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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,202 topics in this forum

  1. How To Switch To New Domain Name?

    By feinan,
    • 2 replies
    • 481 views

  2. Nothing Works

    By ralph12,
    • 0 replies
    • 377 views

  3. Mysql Server Has Gone Away

    By psang,   
    • 4 replies
    • 1.8k views

  4. Stevie Cpanel

    By b7bassam,
    • 3 replies
    • 564 views

  5. Stevie Cpanel Password Reset Help

    By aneeshdh,   
    • 3 replies
    • 1.1k views

  6. Web Page Not Available When Trying To Log In

    By msnyder,
    • 0 replies
    • 456 views

  7. Error 500 Internal Server Error On Pressidscholars.ga

    By pressid3,
    • 2 replies
    • 431 views

  8. Change Addon Domain's Ftp Password

    By Olego2,   
    • 1 reply
    • 1.2k views

  9. My Website Wont Load

    By edox,   
    • 0 replies
    • 912 views

  10. Heliohost.org Is Down

    By kieranlee91,
    • 7 replies
    • 808 views

  11. Not Able To Send Or Receive Email

    By classyglitters,
    • 2 replies
    • 471 views

  12. 10 Hour Delay To Squirrelmail

    By mariusm98,
    • 0 replies
    • 476 views

  13. Add Aliases To Stevie

    By paladox2014,
    • 0 replies
    • 256 views

  14. Very Unstable Mysql Connection

    By Eino,   
    • 0 replies
    • 474 views

  15. My Ip In The Great Firewall.please Help Me!

    By mfzy,
    • 2 replies
    • 383 views
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