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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,283 topics in this forum

  1. Reset Email Still Not Letting Me Log In

    By lytltek,
    • 1 reply
    • 353 views

  2. Remote Connection Postgre On Server Johnny

    By Crystalena,
    • 2 replies
    • 963 views

  3. Softaculous Install Failure - Ghost

    By aurabindo,   
    • 0 replies
    • 1.2k views

  4. Issue Updating Database

    By Earl,
    • 0 replies
    • 524 views

  5. Stevie Mysql - Common Questions And Problems 1 2 3

    By wolstech,   
    • 30 replies
    • 6.1k views

  6. Database Issues

    By J.P.Galtry,
    • 0 replies
    • 907 views

  7. Account Queued After 24 Hours

    By imjustki,
    • 1 reply
    • 458 views

  8. [Solved] Could Not Connect To Database Server 'johnny.heliohost.org'

    By almaisyah,   
    • 5 replies
    • 1.6k views

  9. [Solved] Restore Database

    By motorazr,
    • 2 replies
    • 547 views

  10. Cancel My Account.

    By mstratfo,
    • 2 replies
    • 458 views

  11. [Solved] Error Establishing Database Connection

    By onsen,   
    • 2 replies
    • 904 views

  12. Johny Server, Mysql, Can't Add User

    By UsernameAK,   
    • 1 reply
    • 995 views

  13. My Sql Down

    By DAKSH101,
    • 0 replies
    • 356 views

  14. [Solved] Delete My Account

    By allmovie,
    • 2 replies
    • 688 views

  15. Phpmyadmin Error

    By pawan88,
    • 6 replies
    • 1.2k views
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