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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. Johnny: Failure Initializing Sftp Session: Unable To Request Sftp Subsystem

    By pedrovgp,   
    • 0 replies
    • 2.2k views

  2. [Solved] Fraudlent Account

    By usmanejaz,   
    • 2 replies
    • 574 views

  3. [Solved] Queued: Strakk

    By strakk,
    • 3 replies
    • 495 views

  4. All Files Have A 404 Not Found Error

    By strakk,
    • 4 replies
    • 479 views

  5. [Solved] I Cant Add My Wordpress Script Using Softaculous...:(

    By daksh143,
    • 5 replies
    • 849 views

  6. Website Still In Queue: Approaching 48 Hour Mark

    By strakk,
    • 0 replies
    • 240 views

  7. Problem On Steive 1 2

    By hoba2010,
    • 18 replies
    • 1.9k views

  8. [Solved] Domain Owned By Another User (After Account Delete)

    By ccwebd,
    • 2 replies
    • 493 views

  9. Smtp & Pop On Stevie

    By r0nmlt,
    • 0 replies
    • 528 views

  10. Re Enable Switching Between Paper Laten And X3 Skin In Cpanel Johnny

    By paladox2014,
    • 0 replies
    • 263 views

  11. Mysql & Phpmyadmin Connection Problems

    By dryain,
    • 5 replies
    • 1.8k views

  12. Need Help - Outgoing Mail Won't Work On Mac's Mail App

    By richard1000,
    • 11 replies
    • 926 views

  13. Phpmyadmin Login Problem

    By stergos5,   
    • 2 replies
    • 1.6k views

  14. Fatal Error On Cpanel

    By stergos5,   
    • 8 replies
    • 1.5k views

  15. How Do I Setup Ssl?

    By altera,
    • 1 reply
    • 4.1k views
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