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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9963 topics in this forum

  1. My account is suspended. Please help

    By intelex,
    • 2 replies
    • 734 views

  2. [Solved] PostgreSQL Database Version Upgrade

    By barakagb,   
    • 2 replies
    • 1.1k views

  3. [Solved] html was not working

    By trueiren,   
    • 2 replies
    • 984 views

  4. [Solved] domain can not be reached

    By bliepbliep,
    • 2 replies
    • 71 views

  5. Wrong domain name on new account

    By gth673e,
    • 2 replies
    • 892 views

  6. [Solved] 404 Url Not Found

    By erdi,
    • 2 replies
    • 455 views

  7. [Solved] Please reset my account - jcisministries.helioho.st

    By reinzemf,
    • 2 replies
    • 665 views

  8. DNS records for email

    By imimbergman,
    • 2 replies
    • 446 views

  9. Website Is Down. No Idea Why...

    By cjsnow1,   
    • 2 replies
    • 1.1k views

  10. [Solved] Java Not Working For My Account Though It Was Activated

    By john075,
    • 2 replies
    • 747 views

  11. [Solved] Domain Doesn't Work

    By MarioErmando,   
    • 2 replies
    • 1.3k views

  12. Can't Access Phpmyadmin Nor Mysql On Website

    By golatificon,   
    • 2 replies
    • 1.4k views

  13. Tommy War Deployment Script

    By couch81,
    • 2 replies
    • 660 views

  14. ERR_NAME_NOT_RESOLVED when trying to access a subdomain

    By Dtc,
    • 2 replies
    • 1k views

  15. [Solved] Disk Space

    By drobin,
    • 2 replies
    • 1.9k views
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