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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Add extra domains

    By intraserverin,
    • 2 replies
    • 855 views

  2. Can't access my server's files

    By juan4558,
    • 2 replies
    • 759 views

  3. [Solved] Request to add domain "kursus.koosty.web.id"

    By koosty,   
    • 2 replies
    • 338 views

  4. [Inactive] Hosting

    By ivugadanny12,
    • 2 replies
    • 286 views

  5. CPanel restore (from a backup)

    By Swift,
    • 2 replies
    • 1.5k views

  6. No access and no email from password reset

    By achr_vav,
    • 2 replies
    • 950 views

  7. [Solved] Status Check

    By toxicious,
    • 2 replies
    • 974 views

  8. [Solved] Plesk Default Page

    By janisek,
    • 2 replies
    • 728 views

  9. Can't access account through CPanel anymore

    By sollerti,
    • 2 replies
    • 978 views

  10. [Solved] Dns Entry Exists: Cybercc5

    By cyberc5,
    • 2 replies
    • 1k views

  11. [Solved] Remove Stevie Account

    By inwata2,
    • 2 replies
    • 981 views

  12. I'm Getting An Error Trying To Connect To A Postgresql Database

    By dranser,   
    • 2 replies
    • 1.7k views

  13. [Solved] Need help running a flask app

    By bharchan,
    • 2 replies
    • 912 views

  14. [Solved] Tommy Let's Encrypt SSL - How to add DNS CNAME?

    By gtom1984,
    • 2 replies
    • 1k views

  15. [Solved] Add New Domain

    By earthyshapes,
    • 2 replies
    • 293 views
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