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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,202 topics in this forum

  1. [Solved] Change Password

    By federicorussi,
    • 1 reply
    • 466 views

  2. [Solved] Always Waiting For Domain Taking Effects

    By johannsdiary,   
    • 1 reply
    • 783 views

  3. [Solved] Account Has Been Suspended For Inactivity

    By paladox2014,
    • 1 reply
    • 439 views

  4. Has My Account Been Deactivated? (Firewall Issue)

    By techmex,
    • 2 replies
    • 543 views

  5. Maximum File Size

    By lafl,   
    • 1 reply
    • 787 views

  6. Suspension, Login Issues And Continuing Backup Failures

    By Cori,   
    • 1 reply
    • 539 views

  7. Dns Entry Already Exist

    By johannsdiary,   
    • 1 reply
    • 815 views

  8. Cannot Access The Postgresql Database

    By smstip,
    • 0 replies
    • 253 views

  9. Port 443 Open For My Username?

    By DAKSH101,
    • 5 replies
    • 916 views

  10. Cannot Access Phpmyadmin

    By cscro5apps,   
    • 2 replies
    • 1.5k views

  11. Cannot Restore My Mysql Database

    By anjielon,   
    • 1 reply
    • 499 views

  12. [Solved] Dns Update

    By jonesth3,
    • 2 replies
    • 391 views

  13. Deactivate My Account

    By kesavan,
    • 2 replies
    • 661 views

  14. Database Mysql

    By jazons,
    • 0 replies
    • 368 views

  15. Drupal8 Cannot Be Installed

    By fezkade66,   
    • 1 reply
    • 663 views
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