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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. [Solved] Sign Up With Dns Entry Problem

    By edyuy,
    • 2 replies
    • 618 views

  2. [Solved] Dns Update

    By jonesth3,
    • 2 replies
    • 555 views

  3. Remote Postgresql

    By pcmq,
    • 2 replies
    • 870 views

  4. [Solved] unarchive request logdog

    By logdog,
    • 2 replies
    • 852 views

  5. [Solved] Add new domain

    By phradham,   
    • 2 replies
    • 515 views

  6. [Solved] creation and deletion of subdomains

    By open0,
    • 2 replies
    • 531 views

  7. How do you use the "Bypass Flood Control" item?

    By Kyougi,
    • 2 replies
    • 1.5k views

  8. [Solved] Johnny Server Down

    By arod1979,   
    • 2 replies
    • 751 views

  9. Johnny Backup

    By juriarve,
    • 2 replies
    • 879 views

  10. Error While Logging In

    By dedekvaa,
    • 2 replies
    • 783 views

  11. [Solved] Blocked Ip

    By pipe0481,
    • 2 replies
    • 1.1k views

  12. [Solved] Remote Postgresql

    By nolanc,
    • 2 replies
    • 587 views

  13. Open ports

    By Cyrius,
    • 2 replies
    • 1.3k views

  14. Account Qued

    By quadmud,
    • 2 replies
    • 1.3k views

  15. [Solved] Domain Type Change

    By 7thsage,
    • 2 replies
    • 1.1k views
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