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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,739 topics in this forum

  1. Unable To Recve Reset Password Mail

    By sathiz93,
    • 1 reply
    • 270 views

  2. Server Transfer Issue

    By chinnuabhi,
    • 1 reply
    • 393 views

  3. Unable To Activate Domain Using Ns2.heliohost.org

    By danval,
    • 7 replies
    • 823 views

  4. Upgrade Heliohost Site Php And Mysql

    By paladox2014,
    • 0 replies
    • 305 views

  5. Account Creation Error

    By chinnuabhi,
    • 3 replies
    • 493 views

  6. Not Being Able To Reset My Cpanel Password

    By Nimb,
    • 3 replies
    • 459 views

  7. Getting Sql Error

    By Max12,
    • 0 replies
    • 222 views

  8. Account Creation Error

    By watsonj11,
    • 2 replies
    • 439 views

  9. Mysql On Stevie

    By paladox2014,
    • 3 replies
    • 432 views

  10. Message : Ip Address Has Changed. Not Able To Log In Http://astrodpverma.com/cpanel

    By sumitprosoft,
    • 0 replies
    • 346 views

  11. [Solved] Refreshing Cpanel Or Launching Phpmyadmin Results In A 500 Internal Server Error

    By aRadiatedN00dle,   
    • 3 replies
    • 2.8k views

  12. Sql Problem When Installing Qdpm Software

    By sona,   
    • 5 replies
    • 1.3k views

  13. Udp And Tcp Ports

    By sirscs,
    • 1 reply
    • 690 views

  14. Stevie Mysql Problems

    By Ndlazi,
    • 12 replies
    • 1.5k views

  15. [Solved] Sign Up With Dns Entry Problem

    By edyuy,
    • 2 replies
    • 317 views
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