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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. [Solved] Error establishing MySQL database connection

    By sidsk99,   
    • 2 replies
    • 1.5k views

  2. [Solved] Access emails

    By paulbieniek,
    • 2 replies
    • 675 views

  3. [Solved] Error

    By mytrosuper,
    • 2 replies
    • 555 views

  4. [Solved] Request to Change Domain URL

    By phongnd1082,
    • 2 replies
    • 324 views

  5. Account Deletatiom

    By Kyle925,
    • 2 replies
    • 1.8k views

  6. [Solved] Java Support Not Working

    By sonda,
    • 2 replies
    • 736 views

  7. [Solved] How To Change My Username?

    By KirTolm,
    • 2 replies
    • 886 views

  8. [Solved] Access Denied To Mysql Database

    By vholtta,
    • 2 replies
    • 845 views

  9. Webmail Will Not Load

    By ziad87,
    • 2 replies
    • 771 views

  10. [Inactive] The MySQL server is currently offline.' error on cpanel

    By ahmed349,   
    • 2 replies
    • 1.6k views

  11. [Solved] Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)

    By reshinaa,
    • 2 replies
    • 892 views

  12. [Solved] changing nameserver

    By J823,
    • 2 replies
    • 817 views

  13. [Solved] Add extra domains

    By intraserverin,
    • 2 replies
    • 812 views

  14. Can't access my server's files

    By juan4558,
    • 2 replies
    • 733 views

  15. [Solved] Request to add domain "kursus.koosty.web.id"

    By koosty,   
    • 2 replies
    • 272 views
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